General FAQ
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      Web Platform is stuck on loading page

      If you can't login because the Web Platform is keep loading please read below for a quick and easy fix!

      This issue is usually happening because of a cookies problem on the web browser.
      Simply fix it by clearing the cache and cookies on your web browser:
      Please see the instructions for Google Chrome

      Another way is to log in when using Incognito Mode on Google Chrome, 
      For detailed instructions click here.

      An additional method is to clear the cookies for the AgroScout Web Platform only:
      Click the lock icon that appears next to the website URL:


      Next, in the window opened, click on "Cookies" :

      In the next window, click "Remove" until everything is cleared and then click "Done":

      After doing that, make sure to refresh the page (f5 or clicking the reload button) and you will be able to log in as usual.